With the connector, you can sync data to both the User and the Organization Objects.
To get started right away, simply go to the connections in your dashboard, click add a new service and pick Zendesk.
We use OAuth to connect to Zendesk so you don't have to create a new user.
⚠️ Please note there are 2 things to keep in mind with Zendesk:
- The tag field is an array and we are performing an upsert operation on the field. We are NOT doing an append operation to the array itself.
- When syncing to a dropdown field, the value to sync has to match Zendesk's API value that is by default in lowercase + snake_case. So "Paid User" is actually
You can read more about this in our help article